What people ask us the most.
Clear answers about shipping, payments, returns and everything you need to know before buying.
Yes. We ship anywhere in Paraguay and internationally via DHL Express. Cost and estimated time are calculated at checkout based on the destination.
We accept credit and debit cards and cash-payment points through Pagopar. Payment is 100% secure.
Yes. You can request a return from "My account" once the order is marked as delivered. We arrange pickup and the refund or exchange.
In the "Tracking" section with your order number, or from "My account". For DHL shipments you can also use the tracking number.
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